MAN•MEAT•FIRE Ltd Terms and Conditions

Terms and Conditions for:

• Purchasing items from our online store
• Booking events

For purchasing items from our online store

MAN•MEAT•FIRE Ltd are committed to providing a transparent and straight forward experience for all of our customers. We will to the best of our ability provide an efficient and enjoyable service. Please read our Terms and Conditions carefully and contact us if you require any further clarification.

1. GENERAL
   All orders that are accepted by MAN•MEAT•FIRE Ltd are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly. You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
2. ACCEPTANCE OF TERMS
   Your access to and use of www.manmeatfire.com ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
3. ADVICE
   The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
4. CHANGES TO WEBSITE
   MAN MEAT FIRE reserves the right to:
   4.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that MAN•MEAT•FIRE shall not be liable to you for any such change or removal; and
   4.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
5. LINKS TO THIRD PARTY WEBSITES
   The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
6. COPYRIGHT
   6.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to MAN MEAT FIRE or otherwise used by www.manmeatfire.com as permitted by law.
   6.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
7. DISCLAIMERS AND LIMITATION OF LIABILITY
   7.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
   7.2 To the extent permitted by law, MAN•MEAT•FIRE will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
   7.3 MAN•MEAT•FIRE makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
   7.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of MAN MEAT FIRE for death or personal injury as a result of the negligence of MAN•MEAT•FIRE or that of its employees or agents.
8. INDEMNITY
   You agree to indemnify and hold MAN•MEAT•FIRE and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against MAN•MEAT•FIRE arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
9. SEVERANCE
   If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
10. GOVERNING LAW
    These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.
11. KNIVES
    In the UK it is illegal to purchase a knife if you are under 18 years of age. We will give our full co-operation to the authorities in respect of any violation of the Act. Therefore MAN•MEAT•FIRE will only sell knives to persons who declare that they are over 18. MAN•MEAT•FIRE reserve the right to refuse sale of any knife to any customer.
12. PRICES
    Orders can be sent via our Website using PayPal, by telephone or by post. All items are subject to availability, we will notify you if any item is out of stock and will contact you if necessary to replace or remove the item(s) from your order or notify you when the item(s) will be back in stock and available for dispatch. Should you request any out of stock items to be delivered separately, we will not charge postage twice for deliveries within mainland UK only. We will contact you to discuss deliveries of this nature outside UK mainland.
13. DELIVERY
    Orders will usually be dispatched within 24 hours of receipt, however please allow up to 7 days for delivery. If you require express delivery please request via email and we will endeavor to ensure this takes place.
    
    Parcels will be delivered via the Royal Mail depending on the weight and size of the parcel. Please provide an alternative delivery address if you are unable to accept deliveries during working hours. For deliveries outside of the UK Mainland please contact us with your order request and we will calculate the postage costs depending on the weight of the parcel. The current delivery charge is set at £6.00 for all orders to mainland UK regardless of the number of products ordered *(with the exception of northern Scotland and Northern Ireland). We reserve the right to change the set delivery charge without prior notice.
    * Knife sets of 5 items or more, will be charged at normal retail price + £10 p+p.
    
    Any claims for non delivery, shortages or breakages must be made in writing within two days of delivery. NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD.
14. RETURNS / REFUNDS / CANCELLATION / COMPLAINTS
    Should you be dissatisfied with your product(s), in the first instance please contact us and let us know the nature of the problem and we will endeavor to reach a satisfactory solution within 5 working days. We are happy to replace or refund goods depending on the nature of the problem and will do this within 10 working days. Claims for faulty goods will only be settled after the faulty goods have been returned with the nature of the fault clearly stated, we will do this within 10 working days of receipt of goods. Any goods returned incomplete i.e. packaging missing, etc. will not be replaced or credited. Similarly any goods found to have been used will not be replaced or credited. Should you wish to cancel your order, please contact us as soon as possible and we will make every effort to stop your order leaving the premises and will refund any payments made.
15. PAYMENT
    15.1 Payment can be made via our Paypal service on our website. Alternatively you can write to 1us with your order, accompanied by a cheque made payable to MAN MEAT FIRE Ltd, to include the relvant postage. Cheques are subject to clearance before delivery. We reserve the right to charge bank charges on cheques which are represented. We reserve the right to refuse any transactions.
    15.2 Your responsibilities if you break these Conditions You agree that if you break these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.
16. RESERVATION OF TITLE
    The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.
17. PRIVACY POLICY
    We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
    
    We do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future then we shall provide notification in advance and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed. Here is a list of the information we collect, and why it is necessary to collect it:
    
    17.1 Basic identification and contact information
    such as your name and contact details. This information is used:
    17.11 to provide you with the services which you request;
    17.12 to maintain our accounts;
    17.13 for billing;
    17.14 to enable us to answer your enquiries;
    17.15 for verifying your identity for security purposes;
    17.16 for marketing our services and products;
    17.17 to help make our web site as useful to you as possible;
    17.18 information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
    
    17.2 Your domain name and email address are recognised by our servers and the pages that you visit are recorded. This information is used:
    17.1 in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
    17.2 to send you news about the services to which you have signed up;
    17.3 to tell you about other of our services.
    
    17.3 Information volunteered by you
    for a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner.
    
    17. 4 Disclosure to Government
    and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
    
    17 .5 Information request
    At any time you may review or update the personally identifiable information that we hold about you, by contacting us. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
    
    You can make changes at any time to the information we keep about you and will exclude you from any further promotions at your expressed wishes (please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 08450 34 20 34). We are fully compliant with the Data Protection Act 1998.

CONTACT INFORMATION

Should you need to contact us for any reason, please use any of the following methods:
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Telephone: 08450 34 20 34

For booking events

A. Deposits and Confirmations

1. Prices contained within written quotations will remain unchanged until the date of the event. Where the date of the function is unspecified within the quote, we can only guarantee prices for up to 2 months.
2. STAGE 1 - A confirmation pack will be sent out once an agreement on a booking has been made.
3. STAGE 2 - All bookings are considered provisional until a 25% non-refundable deposit is received along with accompanying booking documents duly signed and returned. This will secure our services on your chosen date and bind you by these terms. However, some details can be changed after this time up to 2 weeks prior to the event.
4. STAGE 3 (not compulsory) - A taster session can be booked at a cost of £50, which allows our clients to sample the food for the event and make changes to the recipe if needed. We would recommend this giving plenty of time for amendments before the week -2 cut off.
5. We are not a nut free production company as many of the dishes we produce may contain nut traces and / or sesame seeds and we must be notified well in advance of the event of any special diet requirements.
6. STAGE 4 - 2 weeks prior to the event, we will require a confirmation of numbers and any amendments. These include catering numbers, final details on timing, food and special instructions as detailed in the confirmation documents. To secure this we will request a following non-refundable 25% payment of the confirmed total booking costs, and confirmation documents duly signed and returned. From this day unfortunately no changes will be permitted and no refunds can be given.
7. Should any changes to the agreed menu occur after this date, the quote may be subject to a new quotation and resulting administrative costs.
8. STAGE 5 - The outstanding balance will be required one week before the day of the event.
9. MAN . MEAT . FIRE reserve the right to cancel any booking if payments are made after the deadlines. However, the payments will still be charged.

B. On site Requirements

1. To be able to attend your event we will require access for our vehicle and suitable parking close by for free access to the function areas.
2. The dimensions of our vehicle are : H2.0M X W1.8M X D3.9M
3. Please check that the access to the site is clear and that the barbecue will fit your chosen venue. We cannot be held responsible if it does not.
4. The dimensions of our barbecue are : W1.5M x D0.75M x H0.9M
5. We will be bringing 2 serving tables for the serving of the food. Please allow adequate space for these.
6. If you would like the food served elsewhere please let us know.
7. In such occurrences MAN . MEAT . FIRE cannot be held responsible for the strength of the table, and access to it.
8. The dimensions for each table is : W1.6M X D0.77M X H0.75M and W1.9M XD 0.77 X H0.75M
9. We will require a well lit, level, outdoor area for the barbecue and the various team and tables etc.
10. In inclement weather we will require to erect our gazebo. Please allow adequate space for this.
11. The dimensions for the gazebo are : W4.5M x D3M.

C. Liability and Insurance

General Liability

We do not accept liability for any failure to provide the service contracted which is due to circumstances beyond our control, including electricity and water failures, or fire alarm evacuation.

Public Liability

To protect ourselves against any 3rd Party Claims, MAN•MEAT•FIRE LTD has obtained Full Public Liability insurance. Please feel free to browse our legalities page if you would like proof of this cover.

D. Travel

1. Travel within a 50 mile radius of High Wycombe, Bucks is FREE. Any distance over that will be charged at 60p per mile, based on our Garmin Satellite Navigation system. This will be confirmed in advance and added as part of the overall cost.
2. At MAN•MEAT•FIRE we always aim to beat the traffic through early departure from our premises. If however we should be held up in traffic we cannot be held responsible if the service is not delivered on time.

Thank you for taking time to read the Terms and Conditions. We hope you have a wonderful time.